First Contact with America Essay Example | Topics and Well Written Essays - 500 words

First Contact with America - Essay Example It is not hard to imagine that European influence was evident on all settlers and continued on for a substantial period of time. The settlers were mostly British and they brought with them their British lifestyle, culture, trends, and traditions. Europe at this time was in its prime as the cultural center of the World with poets, musicians, writers, artists and theater whereas the settlers lacked this substantially. The main reason for this was not the lack of talent but a preoccupation with settling into a new land and making it home. Another region that the colonists could not avoid was America itself with its native population of â€Å"red Indians† as they came to be known. The fact that these natives were called â€Å"Red Indians† shows the British Influence on the settlers who had trade ties with the Indian Sub-continent. The early settlers learned a lot from these natives who were well aware of their local land including sources of food, cultivation, weather trends and much more. The colonist had much to learn from these natives even though the natives lived a life of which by most standards of that time could be referred to as a savage living. Native people were also familiar with Europeans as the French had traded fur with the natives throughout the 16th century. The settlers gave these natives the deadly gift of smallpox. Around 1615, smallpox or yellow fever (for which the Native population had no immunity) swept the coast. Many of the people who lived between Penobscot Bay to the east side of Narragansett Bay died.

Operation Strategy Essay Example | Topics and Well Written Essays - 250 words

Operation Strategy - Essay Example The next step is making a Preliminary Analysis of the forecasting methods and techniques. This involves experimentation and verification. The next step is Choosing Models, whereby complex mathematical concepts like regressions, exponents and neural networks are integrated into the forecasting system. The final is Evaluating and Fine Tuning the system so that they are aligned to the ultimate business goals of the organization. In the high competition atmosphere of modern businesses a quality forecasting system can make all the difference between success and failure. Through complex and sophisticated forecasting techniques, businesses can gain key strategic advantages in their operations. Moments of truths are those brief periods of communication between the customer and a service provider where either a positive or negative response is generated. For example, in a retail store all points of contact between the customer and service personnel are considered moments of truth. These include check-in, enquiries about products, bill settlement, check-out, etc. Hence, understanding the concept of moment of truth is essential for good customer service. One of the ways in which customer goodwill can be generated is by anticipating points of interaction and developing protocols for the service team to follow. By paying attention to service design a business can convert accumulative moments of truth into brand loyalty. In the service industry the customer experience is usually not based on tangible factors. Instead they are constituted by first impressions, feeling of trust and confidence toward the service provider, etc. In other words, the customer experience is mostly based on qualitative factors and on quantitative aspects. It is for this fact that a well thought-out service design becomes imperative. Successful businesses embed of moments of truth into their service design to garner